Frequently asked questions

Shipping

πŸ“¦ Delivery Time = Handling Time + Transit Time

  • Handling Time: 1-2 business days
  • Transit Time: 6-10 business days

Orders placed after business hours or on U.S. holidays will be processed on the next business day.

βœ… Free Shipping: Orders over $15 qualify for free standard shipping.
πŸ’° Orders under $15: Shipping fee of $3.99 per item applies.

πŸ“Œ Note: Canceling items may affect free shipping eligibility.

  • 🚚 Shipping is available only within the U.S., except for the following locations:
    ❌ Alaska
    ❌ Hawaii
    ❌ Guam
    ❌ Puerto Rico

  • Yes! While Merpute has a default shipping policy, individual sellers may offer different shipping methods. Always check the product page for specific seller shipping details.

  • πŸ“… Orders will NOT be shipped on the following U.S. holidays:

    • πŸŽ‰ New Year’s Day
    • πŸ›οΈ Martin Luther King Jr. Day
    • πŸ‡ΊπŸ‡Έ Presidents Day
    • 🌼 Memorial Day
    • πŸŽ† Independence Day
    • βš’οΈ Labor Day
    • πŸ¦ƒ Thanksgiving Day
    • πŸ›οΈ Day after Thanksgiving
    • πŸŽ„ Christmas Day

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