What is the return process?

Buyers must provide clear photos highlighting any discrepancies and submit a return request.
Buyers should repack the item securely before returning it.
Buyers must provide any additional requested information within 24 hours of Merpute’s support request.

Merpute may refuse return requests in cases of:

• Fraudulent claims.
• Poor packaging during return.
• Any modifications made to the item after receipt.