How do I request a return?

1️⃣ Gather evidence: Take clear photos of the item, packaging, shipping label, and packing materials.
2️⃣ Submit a request: Contact Merpute’s support team with all the necessary details.
3️⃣ Review process: Merpute will assess the request and may ask for additional information, which must be provided within 24 hours.
4️⃣ Return confirmation: If approved, Merpute will guide you through the return process.